Common Questions
Frequently asked
questions.
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How Do I Know If I Need Professional Drain Cleaning?
Common signs include slow-draining sinks or tubs, recurring clogs, gurgling sounds, unpleasant drain odors, or water backing up into other fixtures. If the problem keeps coming back, professional drain cleaning can help identify and remove the deeper blockage.
What Is Hydro Jetting And When Is It Needed?
Hydro jetting uses high-pressure water to clear grease, sludge, roots, and other buildup from inside drain and sewer lines. We use professional jetting equipment up to 4,000 PSI when a standard drain cleaning may not be enough to fully clear the line.
Can You Find Where A Sewer Line Problem Is Located?
Yes. We use sewer camera inspection and locating equipment to identify the source of the problem and determine where it is located underground or within the line. This helps us recommend the right solution without unnecessary digging or guesswork.
Do You Provide Drain Cleaning In Mooresville And Charlotte?
Yes. Always Clear Sewer and Drain LLC provides drain and sewer cleaning services throughout Mooresville, Charlotte, and surrounding North Carolina communities. We help both residential and commercial customers with clogged drains, sewer lines, hydro jetting, and related services.
What causes clogged drains in the first place?
Hair, grease, soap residue, food scraps, and items that should never be flushed cause most clogs. Outside, tree roots enter through pipe joints, while shifting soil can create low spots where debris settles and slowly builds into a full blockage.
How often should I schedule professional drain cleaning?
Most homes do well with an annual cleaning, while busy kitchens and older plumbing benefit from service every 6 to 9 months. Restaurants and other commercial kitchens usually need quarterly cleaning to keep grease from closing their lines.
Is hydro jetting safe for older pipes?
Yes, when the operator adjusts pressure and nozzle to the pipe. PVC, cast iron, copper, and clay all handle jetting well at the right settings, and a camera check first confirms that fragile or broken sections will not be harmed.
What types of drains can you clear?
We clear kitchen and bathroom sinks, tubs, showers, toilets, laundry lines, floor drains, roof drains, and main sewer lines. Residential and commercial properties are both covered, from a single stubborn fixture to the pipe serving an entire building.
Are chemical drain cleaners safe to use between visits?
Skip them entirely. Harsh chemical openers can damage older pipes, fixtures, and seals, and they rarely remove a full blockage. Mechanical cleaning or water jetting clears the line completely without putting your plumbing or your hands at risk.
Are flushable wipes really safe for my sewer line?
Not really. Wipes labeled flushable do not break apart the way toilet paper does, so they snag on joints and roots and gather grease. Throwing them in the trash is the simplest way to protect your sewer line from repeat blockages.
Why does my house smell like sewage when nothing is clogged?
A dry trap is the usual cause. Floor drains and rarely used fixtures lose the water seal that blocks sewer gas, so pouring water into them often solves it. If the odor persists, a cracked pipe or vent issue needs inspection.
Where is my sewer cleanout located?
Cleanouts usually sit outside near the foundation or in the yard between the house and the street, usually under a round cap flush with the ground. Some older homes have them in a basement, crawl space, or garage instead.
Who is responsible for the sewer pipe between my house and the street?
In Charlotte, NC, the property owner generally handles the sewer pipe from the building out to the street right-of-way, and the utility takes over from there. Always Clear Sewer and Drain LLC can locate the trouble spot on camera before anyone digs.
How long does a typical drain cleaning visit take?
Clearing a single clogged fixture usually takes about an hour from arrival to final flow test. Main line cleaning, hydro jetting, or a camera inspection can take longer, depending on line length, access at the cleanout, and how much buildup we find.
What should I do while I wait for an emergency technician?
Stop running water in the house, including washers and dishwashers, so the backup does not spread. Keep children and pets away from any sewage, move valuables off the floor, and leave the affected area alone until we arrive.
Can heavy rain cause my drains to back up?
It can. Heavy rain can saturate soil and push groundwater into cracked sewer pipes, overloading a line that is already narrowed by roots or debris. A backup that appears only during storms is worth a camera inspection to find the entry point.
Do enzyme drain treatments help prevent clogs?
Enzyme and bacterial treatments can slow the buildup of organic film in drains when used regularly. They work gradually, however, and cannot open a line that is already blocked, so they belong in prevention rather than serving as a clog remedy.
Should I have my sewer line checked before buying a home?
Absolutely, and it matters most with older houses or mature trees near the line. Always Clear Sewer and Drain LLC runs camera inspections for buyers across Mooresville & Charlotte, NC, showing root intrusion, sags, or damage before you sign.
What can I do to keep drains clear between professional cleanings?
Scrape plates into the trash, use strainers in sinks and tubs, and keep grease out of every drain. Run hot water after using the kitchen sink, and flush only toilet paper. Small habits like these noticeably extend the time between cleanings.
